Rewards Shop

The Rewards Shop has over 6,000 products ready to be delivered direct to your door. Browse by category, sort by points range, take advantage of the hottest deals, or discover the latest rewards available.

Our innovative features offer ease, choice and flexibility. With Points+Pay, you can use a combination of points and cash to get your rewards even faster, save your favourites to your own personal wishlist, or dream big with our exclusive Dream Rewards service, where the possibilities are endless.

With Rinnai Plus, getting the rewards you want is easy.

Dream Rewards

If you can dream it, we can make it happen! You can use your points to get virtually anything you want, whether it’s a family vacation, sleek new boat, the latest in technology, or to pay for home renovations… the choice really is yours!

Call 0800 003 904, tell us what you’re after and we’ll do everything we can to get your Dream Reward.

Points+Pay

Points+Pay is a flexible payment option that allows you to use a combination of points and cash to get your rewards even faster. If you don’t have enough points, you can still get the rewards you want, right now, using Points+Pay.

How it works:

  1. Find the reward you want on the Rewards Shop
  2. Add the item to your cart
  3. When you get to the checkout, you will prompted to top up. Mastercard, Visa credit card, and valid debit cards are accepted.

My Rewards app

Once you have set up your Rinnai Plus account you can download the My Rewards app. Keep track of your points balance, redeem rewards, get the latest news, offers, promotions and more.

Seach ‘My Rewards by Smart Loyalty’ in your preferred app store to download today!

Rewards: Direct access to over 6,000 rewards online. Redeem via the app and get your rewards delivered straight to your door.

Earn more points: Connect to everyday partners including Mobil, Z, Meridian Energy, OfficeMax, BizCover and more.

Points: Always have your points on hand. Check your points balance, and easily view your points-earning activity and previous redemptions.

Deals: Make your points go further with exclusive reward specials.

Latest News: Stay informed with the latest news and promotions.

Download the app by searching ‘My Rewards by Smart Loyalty’ in the Google Play or App Store today!

Deals & Discounts

Use your My Rewards app to unlock awesome savings from some of New Zealand’s leading retailers. Enjoy exclusive in-store and online discounts that don’t expire and can be used as many times as you want!

Charitable Giving

You can donate a portion of your reward points to one of four chosen charitable causes – The Cancer Society of New Zealand, KidsCan, Ronald McDonald House, and the Mental Health Foundation.

Donate points here

Frequently asked questions

You must be a business owner to earn points in the Rinnai Plus Rewards Programme. Complete and submit the online join form for approval.

Once approved, you will be set up with a member account and can start earning points on eligible Rinnai purchases from plumbing merchants.

There are no membership fees. Signing up is free and easy.

You can earn reward points on eligible Rinnai products from plumbing merchants. Login to your dashboard or the My Rewards app to find out more about the points you can earn.

You can also earn points from other participating partners that represent a wide range of products from building supplies, fuel, hire equipment, electricity, office products, insurance, and so much more! 

There is no limit on the number of partners you can earn points from – the more you are connected with the faster your points balance will grow and the more rewards you can get!

Click here to check out a full list of suppliers.

You can get virtually anything you want! Check out more than 6,000 products on the Rewards Shop, or use our Dream Rewards service to request something else.

Visit rewards-shop.co.nz or call 0800 003 904 if you have something else in mind.

You can view your points balance and transaction history by logging into your Rinnai Plus dashboard, My Rewards app, or into the online Rewards Shop.

You will also receive regular email updates that include your points balance, rewards, the latest offers and more.

Rinnai Plus is a partner of the SmartTrade Rewards Programme, which means you can also earn points from over 300 suppliers that participate in SmartTrade.

Let us know who you want to earn points from via the Business Directory, or by emailing us, or call 0800 003 904. 

You can redeem anytime on the Rewards Shop or via your My Rewards programme app. Simply log in with your email address and password to make a redemption. If you don’t know your password, give us a call on 0800 003 904 and we can reset it for you.

The app is the easiest way to claim rewards, check your points balance, keep up to date with the latest news, enter competitions, receive the hottest deals and more.

To download the app, visit the Google Play or App Store and search ‘My Rewards by Smart Loyalty’. Login using your email address and click ‘reset password’ to be emailed a link to finalise set up.

Please note: The My Rewards app is brought to you by Smart Loyalty, the company that delivers the Rinnai Plus Rewards Programme.

Yes! You can use a combination of points and cash with our Points+Pay payment option. You will be prompted to top up at the checkout. Mastercard, Visa credit card and valid debit cards are accepted.

We are proud to support four New Zealand charities. You can donate points anytime to The Cancer Society of New Zealand, KidsCan, Ronald McDonald House, or the Mental Health Foundation.

Points risk expiry three years after the date they were issued. We will advise you of your points that risk expiry via your Rinnai Plus email updates and redemption emails, so be sure to check your inbox.

You will be given 90 days to spend your points before your account is closed down.

Reward and redemptions terms and conditions can be found here.